Frequently asked questions

General questions about Fujirebio

Partnership-related questions

Who can I contact to discuss OEM solutions at Fujirebio?

Fujirebio provides a comprehensive array of human and animal serum products to the scientific community. We have the capability to manufacture small and large batch serum-based matrix preparations; and we offer contract manufacturing for high-quality, in vitro diagnostic controls, calibrators, and reagents.

Please visit this page to find out more and to contact us.

Price and ordering-related questions

I would like to place and order for one or more Fujirebio products; where do I find the end user conditions of product sale?

Our end user conditions of product sale can be found in this page.

I would like to place an order for one or more Fujirebio products; how and where do I do that?

Please follow this link to locate the most suitable local Fujirebio represetative based on the product line of your interest.

I have filed an order for one or more products; who should I contact to find out whether the order has been handled, when you will deliver my products etc.?

Please follow this link to locate the most suitable local order handling represetative.

Quality related questions

Where do I find information regarding CE-IVD-R registration of Fujirebio Europe products?

For more information about the process of CE marking of Fujirebio Europe's IVD-Directive (IVDD) regulated products according to the new European In Vitro Diagnostics Medical Device Regulations (IVDR 2017/746) we kindly refer you to this customer communication (this PDF file opens in a new tab/window).

Technical support questions

I am concerned about the shipping and storage conditions for a Fujirebio product (for instance storage temperature); who do I contact and how?